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We offer a variety of convenient payment options to make booking your tour as easy as possible. You can pay using major credit cards, including Visa, MasterCard, and American Express, for secure and immediate processing. For those who prefer direct payment, we also accept bank transfers. Simply let us know your preferred payment method, and we’ll provide the necessary details.

If you have any specific questions about payment, feel free to reach out to our team—we’re here to help!

Please contact us at info@itoursa.com.

Our cancellation and refund policy varies depending on the type of tour you book. Our overland and multi-day tours may have specific timeframes and conditions outside of our standard cancellation policy. Please refer to the cancellation policy details provided with your booking, or feel free to contact us for more information on your specific tour at info@itoursa.com.

Absolutely! At iTour SA, we specialize in creating bespoke tours tailored to your individual interests and preferences. Whether you're seeking a relaxing getaway, an adventurous journey, or a cultural immersion, our team is dedicated to designing an itinerary that fits your vision.

We start by getting to know you—your preferred activities, travel style, and any specific sights or experiences you're interested in. Based on this, we craft a personalized itinerary that not only meets your expectations but offers unique touches and hidden gems you might not discover on your own. Our goal is to provide you with a memorable, one-of-a-kind travel experience that truly resonates with you.

Let us know what you're looking for, and we’ll be thrilled to recommend a journey that’s tailored just for you!

Please contact us at info@itoursa.com.

All our tours include the services of a professional guide, transportation as described in the itinerary, and any specific entrance fees, meals, activities, or accommodation (for overland tours only) as outlined in your booking details. We recommend referring to the specific booking information provided for a full list of inclusions for your tour.

The physical demands of our tours vary based on the itinerary. Some tours involve light walking, while others may include more strenuous activities like hiking. Booking details include information on activities, so you can choose one that matches your comfort and fitness level. In some itineraries and locations, we can offer alternative activities that may be better suited to someone’s individual physical ability. If you have specific concerns, feel free to contact us for personalized recommendations at info@itoursa.com.